Frequently Asked Questions

All Whamisa products are infused with organic ferment filtrates derived from the traditional method of fermentation. Fermentation is the key to breaking down large, complex compounds into smaller, simple molecules, allowing ingredients more readily available to be absorbed into the skin. This way, the smaller, simplified nanoparticles can penetrate the skin at a deeper level by amplifying its nutritional benefits. Moreover, during fermentation, it creates new beneficial nutrients for the skin, such as beta-carotene, protein, vitamins, and minerals, and enhances the potency of existing nutrients even further.

Yes, all of our products are free of animal-derived ingredients, and we do not test on the animal at any stage from development to finished products.

Yes we are BDIH/COSMOS-organic and natural certified. BDIH (Association of German Industries and Trading Firms) is a German-based organization. Its guidelines cover raw materials from plant & mineral, animal protection, and reject the use of organic-synthetic dyes, synthetic fragrances, silicones, paraffin, and other petroleum-based products.

Not all products are gluten-free. All skincare and body care products in Organic Flowers and Organic Fruits range are gluten-free. However, our hair care and special skincare treatment products from the Organic Seeds range contain barley seed extract and barley seed ferment filtrate. Here is the list of products that contain barley:

• Organic Seeds Peeling Finger Mitt
• Organic Seeds Hydrogel Mask
• Organic Seeds Shampoo Oily Scalp
• Organic Seeds Shampoo Dry Scalp

We only use 100% naturally-derived ingredients, including our natural preservatives, and we avoid the use of any controversial, harmful, artificial, and synthetic ingredients. To find out more, please visit our 'About' page.

Our products are generally suitable for sensitive skin. However, since our products are all-natural and organic, we use natural preservatives that may be slightly irritating to someone new to using clean and organic products. In addition to preventing microbial/fungal growth and oxidation, natural preservatives are used to fill in tiny microscopic gaps between oil and water molecules to prevent water, light contamination effectively. For some people, especially if you are a newbie in the clean beauty world, it takes a few days for your skin to get used to it. For any severe adverse reactions, please email us at cs@us.whamisa.com.

We are free of synthetic fragrance/perfume, however, our products are infused with high-quality essential oils at a small dose to provide a sensorial aromatherapy experience.

Our natural formula is sensitive to direct sunlight. Please avoid direct sunlight and store our products in a cool, shaded space. Suppose our products are exposed to direct sunlight for a prolonged period. In that case, it may result in a slight change of color, which doesn't affect the shelflife, efficacy, or delivery of the formulation.

1% For The Planet is an international organization whose members contribute at least one percent of their annual sales to environmental causes. Their mission is to build a team of environmentally conscious, financially committed brands that support creating a healthy planet. We are excited to be a member of 1% For The Planet and play a small but important role in supporting environmental advocacy around the world.